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What’s the Best Way to Support Someone in a Mental Health Program? 

If someone you care about has entered treatment, you might be wondering what your role looks like now. Whether you’re a family

If someone you care about has entered treatment, you might be wondering what your role looks like now. Whether you’re a family member, partner, or close friend, supporting a loved one in treatment can feel both important and overwhelming. 

You want to help, but you may not always know how. 

The truth is, your presence matters more than perfection. Supporting someone through their recovery journey, whether they’re facing mental health challenges or a substance use disorder, is about showing up with consistency, empathy, and realistic expectations. 

Reach out to our clinicians at Vitalize for guidance on supporting a family member through mental health or addiction recovery. 

Why Support Matters More Than You Think 

Recovery doesn’t happen in isolation. Whether someone is in outpatient care, an addiction treatment center, or participating in structured treatment programs like IOP or PHP, their support system plays a vital role in long-term success. 

Research consistently shows that family and friends who stay engaged, through encouragement, education, and ongoing support, can significantly improve outcomes in both mental health treatment and addiction recovery. 

As Clinical Director, Nadiyah Parks explains: 

“The support system outside of treatment, friends and family, can be just as important as the clinical care itself.” 

What Support Actually Looks Like 

Supporting a loved one’s recovery doesn’t mean fixing everything. It means creating an environment where they feel safe, understood, and encouraged to keep going—even during difficult moments. 

Here are some ways to offer compassionate support: 

1. Practice Active Listening 

One of the most powerful things you can do is simply listen. 

  • Let them talk without interrupting 
  • Avoid immediately offering advice or solutions 
  • Validate their feelings, even when they’re difficult 

Active listening shows that you care about their experience—not just their outcome. 

2. Learn About Their Treatment and Challenges 

Whether your loved one is navigating mental health issues, substance abuse, or both, education matters. 

Take time to understand: 

  • Their diagnosis or mental health condition 
  • What their treatment involves 
  • Common challenges in recovery 
  • What progress realistically looks like 

This helps you set healthy expectations and respond with empathy instead of frustration. 

3. Encourage, Don’t Pressure 

Words matter. Encouragement can have a powerful impact—but it should feel supportive, not forceful. 

Instead of saying: 

  • “You should be doing better by now.” 

Try: 

  • “I’m proud of you for showing up today.” 
  • “I know this is hard, but I’m here with you.” 

Avoid toxic positivity—it’s okay for your loved one to have bad days. Recovery is not a straight line. 

4. Support Healthy Routines 

Structure plays a key role in both mental health and addiction recovery. 

You can help by encouraging: 

  • Consistent sleep and meals 
  • Attending therapy or treatment sessions 
  • Participating in support groups 
  • Engaging in new hobbies or positive activities 

Helping someone build healthy habits supports both their physical and mental well-being. 

5. Respect Boundaries and Avoid Enabling 

Supporting someone doesn’t mean removing all consequences or responsibilities. 

Enabling behaviors, like covering up for missed responsibilities or ignoring unhealthy patterns, can unintentionally slow progress. 

Instead: 

  • Encourage accountability 
  • Support setting boundaries 
  • Stay consistent in your own behavior 

As Parks explains: 

“How you support someone is always going to be unique to that person and their needs.” 

Stay Involved in the Process 

Many treatment programs include opportunities for family involvement, such as family therapy sessions or educational support. 

These conversations help: 

  • Improve communication 
  • Build trust 
  • Align everyone on the same goals 
  • Strengthen the overall support system 

Parks emphasizes that support works best when it’s collaborative: 

“We want support systems to feel comfortable asking questions and leaning on the treatment team just as much.” 

If you’re unsure how to help, asking the treatment team is always a good place to start. 

What to Avoid When Supporting Someone 

Even with the best intentions, certain behaviors can unintentionally make recovery more difficult. 

Try to avoid: 

  • Minimizing their struggles 
  • Forcing them to “stay positive” 
  • Comparing their progress to others 
  • Using guilt or pressure as motivation 
  • Using substances (like alcohol or drugs) around them 

Recovery requires a safe and supportive environment, both emotionally and physically. 

Take Care of Yourself Too 

Supporting someone else doesn’t mean neglecting your own needs. 

In fact, self-care is essential. 

You can’t effectively support someone if you’re burned out, overwhelmed, or emotionally depleted. 

Make space for: 

  • Your own mental health support 
  • Time to rest and recharge 
  • Talking with friends, therapists, or support groups 

Remember: caring for yourself allows you to show up more consistently for others. 

Recovery Is a Long-Term Process 

Whether someone is working through mental health challenges or overcoming addiction, recovery takes time. 

It’s common for individuals to experience setbacks—especially in the first year. That doesn’t mean failure. It means the process is unfolding. 

What matters most is consistency. 

  • Staying connected 
  • Offering encouragement 
  • Celebrating small wins 
  • Being present through both progress and setbacks 

Support is not a one-time action—it’s an ongoing commitment. 

You Don’t Have to Do This Alone 

Supporting a friend or family member through treatment can feel like a lot to carry—but you’re not expected to do it perfectly. 

At Vitalize Behavioral Health, we work closely with families and support systems to make sure no one is navigating this process alone. Through education, therapy, and ongoing collaboration, we help both individuals and their loved ones build a path forward. 

If someone you care about is seeking treatment or currently in care, we’re here to help you understand how to support them—every step of the way. Reach out to Vitalize today. 

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Andy Brimmer, MBA

Andy Brimmer, MBA

DIRECTOR OF BUSINESS DEVELOPMENT

Andy Brimmer is a dynamic Director of Business Development with extensive experience in sales strategy, talent sourcing, and client relationship management across the healthcare sector. Based in Fresno, California, Andy holds an MBA from Purdue Global and a BS in Business Administration from California State University, Fresno. He has a proven ability to drive revenue growth, negotiate contracts, and build strong pipelines using tools like ZoomInfo, LinkedIn Recruiter, and various CRMs. With a background that spans staffing solutions, medical recruitment, dental sales, and career development, Andy brings a well-rounded and strategic approach to business growth and team leadership.

Angel Dean, MS

Angel Dean, MS

Director of Operations

Angel Dean is an accomplished healthcare executive with over 15 years of leadership experience in medical administration, provider services, and surgical specialty management. She holds a Master of Science in Healthcare Administration and a Bachelor of Science in Business Administration from Cal State East Bay. Angel has held senior roles including Executive Director, where she spearheaded operational strategy, team development, and revenue growth. Fluent in Urdu and Punjabi, Angel excels in strategic planning, employee development, and healthcare compliance.

Simi Bhaurla, LPCC

Simi Bhaurla, LPCC

ADULT IOP CLINICAL DIRECTOR

As Adult IOP Clinical Director, I oversee our adult intensive outpatient program, guiding both the clinical work and the overall experience so the care you receive is grounded, coordinated, and truly built around you.

MacKena Dean, M.A., APCC

MacKena Dean, M.A., APCC

LEAD ADULT IOP/PHP CLINICIAN

As Lead Adult IOP/PHP Clinician, I provide direct clinical care while helping ensure the delivery of high-quality, evidence-based treatment across our adult program, creating a therapeutic environment where clients feel supported, empowered, and equipped for lasting recovery.

Background and Experience

Prior to joining Vitalize Behavioral Health, I gained valuable experience working with individuals experiencing a wide range of mental health concerns across diverse clinical settings. That background strengthened my ability to work with complex clinical presentations, facilitate meaningful group therapy, and collaborate with multidisciplinary teams to provide comprehensive, client-centered care, closely aligning with Vitalize’s mission of delivering personalized, evidence-based behavioral health services.

Areas of Specialization

I have a passion for working with adults navigating anxiety, depression, trauma, mood disorders, life transitions, and interpersonal challenges.

Therapeutic Approach

I believe that healing occurs through authentic connection, collaboration, and helping clients recognize their own strengths. My therapeutic approach integrates evidence-based interventions while honoring each client’s values, culture, and lived experiences.

Leadership and Philosophy

As the Lead Adult IOP/PHP Clinician, I am committed to fostering a culture of clinical excellence, teamwork, and compassionate care. I am passionate about helping clients build resilience, develop practical coping strategies, and achieve meaningful progress toward their personal goals, embodying Vitalize’s commitment to individualized care that empowers every client to thrive.

Dana Charles, LMFT

Dana Charles, LMFT

CLINICAL DIRECTOR OF VIRTUAL IOP SERVICES

As Clinical Director of Virtual IOP Services, I lead our telehealth intensive outpatient programming, making sure the care you get through a screen feels every bit as personal, structured, and supportive as care in the room.

Corion Duran, LMFT

Corion Duran, LMFT

Clinical Director

I am a client-centered and ACT-focused clinician with a significant history working with children and adolescents. I deeply believe that therapy needs to be driven by the people we are working with, in order to achieve their own unique goals and personal ideals in regards to what they want their lives to be.

Areas of Specialization

  • Trauma
  • Depression
  • Anxiety
  • LGBTQ+
  • Children and Adolescents

Therapeutic Approach

I was trained as a person centered therapist through my graduate program and quickly gravitated towards acceptance and commitment therapy, which is a third wave behavioral therapy that focuses on acceptance of emotions and thoughts, coping effectively and committing to living our lives by our own values and ideals. I also utilize play therapy with younger clients that allows them to explore and process their emotions and struggles through a developmentally appropriate process. What clients can expect more than anything else is receiving therapy that is tailored to their needs. This would include exploring what gets in the way of them living how they want in a deep, meaningful way, developing skills and strategies that are tailored to their experience, and moving in a significant way towards the behaviors and goals they desire for themselves.

Education and Credentials

  • B.A. Psychology
  • M.S. Counseling
  • Marriage Family and Child Counseling, LMFT
  • Trained in Affirmative Therapy, Trauma-Informed Care, Acceptance and Commitment Therapy

About Me

Primarily I gravitated towards becoming a therapist as I grew up with family members who needed mental health care in significant ways and I saw first hand how good, quality care benefitted them. I also attended therapy as a child and teenager and will be forever grateful that I saw competent, ethical therapists. Beyond that I am also a lifelong athlete who has seen the benefits of sports and meaningful experiences on people’s lives. I have been a whitewater river raft guide for the past 15 years and have worked on the Kings River and the American River.

Nadiyah Parks, LPCC

Nadiyah Parks, LPCC

REGIONAL CLINICAL DIRECTOR

As the Regional Clinical Director of the Adult IOP/PHP program, I bring over three years of experience in intensive outpatient care and six years in crisis intervention and emergency response alongside law enforcement. My clinical work is grounded in a psychodynamic approach through a trauma-informed lens, with a focus on helping clients understand how their past informs their present functioning. I became a therapist after starting my work as an emergency response advocate, where I supported individuals and families during some of their most difficult moments. Over time, I realized my true calling was in helping people not just survive those experiences, but heal from them, and that’s what led me to the deeper, ongoing work of therapy.

Areas of Specialization

  • Dialectical Behavioral Therapy
  • EMDR
  • Cognitive Behavioral Therapy
  • Internal Family Systems (IFS)

Education and Credentials

  • Bachelor of Science, Criminology, Victimology Emphasis
  • Master of Arts, Clinical Counseling
  • Certified Sexual Assault Crisis Counselor
  • EMDR Trained Therapist

Therapeutic Approach

Working with me, you can expect a warm, judgment-free space where empathy, curiosity, and understanding guide our work together. I believe in meeting you where you are, moving at your pace, and allowing you to take the lead in your healing process. My goal is to create a space where you feel safe, seen, and supported as we explore what matters most to you.

Dr. Jonathon Baird, Psy.D

Dr. Jonathon Baird, Psy.D

CHIEF EXECUTIVE OFFICER

I specialize in a neurological-psychological approach, integrating comprehensive neuropsychological assessments with empirically based, trauma-informed treatment. My work emphasizes brain-behavior relationships to inform personalized interventions across clinical and forensic settings.

Areas of Specialization

Specializes in neuropsychological and psychological assessment, with extensive experience conducting comprehensive evaluations across the lifespan, including intellectual, achievement, adaptive functioning, and forensic assessments. My clinical expertise spans trauma-informed care, forensic psychology, and behavioral and cognitive-behavioral therapy. I have provided psychological services in diverse settings, including correctional institutions, developmental centers, and outpatient clinics, addressing a broad spectrum of mental health concerns such as anxiety, depression, psychosis, impulse control disorders, and relational dysfunction. Particularly skilled in forensic evaluations, including fitness to stand trial, conservatorship, and risk assessments, frequently serving as an expert witness.

Therapeutic Approach

My approach combines neurological and psychological principles to provide individualized, brain-based care. I focus on how cognitive functioning and emotional health intersect, using comprehensive assessments and evidence-based therapies like CBT. Clients can expect a supportive, structured environment aimed at promoting insight, resilience, and lasting change.

Education and Credentials

  • Doctorate of Psychology (PsyD) in Clinical Psychology
  • Master of Arts (MA) in Clinical Psychology
  • Bachelor of Arts (BA) in Psychology